Terms of service

  • Company Info: The Organic Store is a registered business in Pakistan. All prices are in PKR.

  • Payments: We accept secure payments via PayFast (cards, wallets, bank transfer) and COD.

  • Order Acceptance: Orders are subject to availability. We may cancel/refund if a product is out of stock.

  • Shipping: We offer free delivery across Pakistan. Orders are dispatched in 1–2 business days. Delivery typically takes 3–10 days depending on location.

  • Product Info: We strive for accuracy in product descriptions and images, but minor variations may occur.

  • Medical Disclaimer: Our products are herbal supplements, not medicines. They are not intended to diagnose, treat, cure, or prevent any disease. Please consult a doctor before use if you are pregnant, breastfeeding, or on medication.

  • Liability: We are not liable for indirect or consequential damages. Our liability is limited to the product price.

  • Intellectual Property: All content, images, and logos on our website belong to The Organic Store and cannot be used without permission.

  • User Conduct: Customers agree not to misuse the site and must be 18+ to order.

  • Governing Law: All terms are governed by the laws of Pakistan.

 

Welcome to The Organic Store. By accessing or using our website, www.theorganic.pk, and any related mobile applications, services, and tools (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms").

  1. Use of the Services

Our Services are intended for individuals who are at least 18 years old. By using our Services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms.

You may use our Services for personal and non-commercial purposes only. You may not use our Services for any illegal or unauthorized purpose, or in any manner that could harm, disable, overburden, or impair the Services or any other user's use and enjoyment of the Services.

  1. Product Descriptions and Pricing

We strive to provide accurate descriptions and pricing information for our products. However, we do not guarantee that product descriptions or prices are accurate, complete, or error-free. In the event that a product is listed at an incorrect price, we reserve the right to refuse or cancel any orders placed for the product at the incorrect price.

  1. Orders and Payment

When you place an order through our Services, you agree to pay the total amount due, including any applicable taxes, shipping and handling charges, and other fees. Payment may be made by credit card, debit card, cod, or any other payment method accepted by us.

We reserve the right to refuse or cancel any order at any time for any reason. If we cancel an order, we will refund the amount paid for the cancelled order.

  1. Shipping and Delivery

We will ship your order to the shipping address you provide during checkout. We will make our best effort to ensure that your order is delivered on time, but we do not guarantee delivery dates or times. Delivery times may be affected by factors outside of our control, such as weather conditions, shipping carrier delays, and customs inspections.

  1. Returns and Refunds

We accept returns and offer refunds in accordance with our Return Policy, which is incorporated into these Terms by reference. Please review our Return Policy before placing an order.

  1. Intellectual Property

All content and materials on our Services, including text, graphics, logos, images, and software, are the property of us or our licensors and are protected by Pakistan and international copyright and other intellectual property laws. You may not use our content or materials without our prior written consent.