Find answers to common questions
Frequently Asked Questions
Is free shipping available on all orders from The Organic Store?
Yes, we offer free shipping on every order across Pakistan, no matter the product or order size.
Are there any additional charges or hidden fees?
No, we believe in transparency. The price you see on our website is the final price you pay for our organic honey. There are no hidden fees or additional charges.
How long will delivery take?
Karachi: Next working day delivery if the order is placed before 3 PM on a working day.
Rest of Pakistan: Delivery within 3 to 5 working days. We dispatch same day, but courier time may vary.
Are your products original and authentic?
Absolutely! We only provide 100% original and natural products, backed by a money-back guarantee.
What payment methods do you accept?
We offer multiple convenient payment options for our customers. You can choose to pay via Cash on Delivery (COD), Visa, MasterCard, UnionPay, PayPak, JazzCash, Easypaisa, and bank transfers.
Can I place an order through WhatsApp?
Absolutely! Placing an order through WhatsApp is simple and convenient. Just send a message to 03111691390 with your name, phone number, address, and the product(s) you wish to order. Our customer support team will assist you further and ensure a smooth ordering process.
What if I’m not satisfied with my purchase?
We understand the importance of customer satisfaction. If for any reason you are not fully satisfied with your purchase, we offer a hassle-free return policy. Simply contact our customer support on 03111691390 and we will guide you through the return process.
Can I exchange an item?
Yes. Defective items are exchanged free of charge. Simply contact our customer support on 03111691390 and we will guide you through the return process.
Do your products have any side effects?
All our products are natural and safe. However, if you have any medical condition or are pregnant/nursing, we recommend consulting your doctor before use.
What type of products do you sell?
We offer a wide range of natural and organic products including:
- Seeds: Chia, Pumpkin, Flax, Watermelon
- Superfoods: Moringa, Shilajit, Ashwagandha Powder
- Wellness: Desi Ghee, Saffron, Face Serums
- Raw Organic Honey
How can I contact support?
You can call us or send a WhatsApp message to 03111691390. Alternatively, you can also connect with us through our official Facebook and Instagram accounts. We are here to assist you and provide any information you need. The Organic Store Contact
Customer Support
CALL: 03 111 691 390
-
🚛 Free Shipping in Pakistan
Get free shipping on every order! Don't miss out this offer and have your purchase delivered straight to your doorstep at no extra cost.
-
✅ Hassle-Free Return
Your satisfaction is most important to us. We offer a full money back guarantee to all customers. So shop with confidence, we are committed to providing quality and best products